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- Title
Goffman Revisited: Relatives vs. Administrators in Nursing Homes.
- Authors
Richard, Michel P.
- Abstract
This case study applies Goffman's "total institutions" paradigm to a skilled nursing facility and shows that his characterization of relatives as collusive agents in a "betrayal funnel" is more accurate in the prepatient phase than after admission. When they encounter administrative resistance to their suggestions, some relatives become militant reformers. This paper describes ten gatekeeping tactics employed by administrators to neutralize such relatives, and four gatestorming tactics utilized by relatives to affect change. The author concludes that while Goffman's work is still relevant, his tendency to stereotype total institutions is misleading and his manner of reporting field work obscures the true role of the participant-observer.
- Subjects
EXECUTORS &; administrators; NURSING care facilities; RADICALS; FIELD research; CASE studies; HEALTH facilities
- Publication
Qualitative Sociology, 1986, Vol 9, Issue 4, p321
- ISSN
0162-0436
- Publication type
Article
- DOI
10.1007/BF00988462