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- Title
The Organizational Bases of Ethical Work Climates in Lodging Operations as Perceived by General Managers.
- Authors
Upchurch, Randall S.; Ruhland, Sheila K.
- Abstract
The focus of this research concentrated on ascertaining the presence of ethical climate types and the level of analysis from which ethical decisions were based as perceived by lodging managers. In agreement with Victor and Cullen (1987, 1988), ethical work climates are multidimensional and multi-determined. The results of this study indicated that: (a) benevolence is the predominate dimension of ethical climate present in the lodging organization as perceived by lodging managers, and (b) the local level of analysis (e.g., immediate workplace norms and values) is the predominate determinant of ethical decisions in the organization. The implication of this study is that the knowledge gained from understanding that ethical decision making in an organization is multidimensional and multi-determined will foster understanding of ethical decision formation in the organizational context.
- Subjects
BUSINESS ethics; WORK environment; DECISION making; HOSPITALITY industry management; HOTEL management; BENEVOLENCE; SOCIAL ethics; HOTEL employees; HOTEL personnel management; HOTEL public relations; TOURISM -- Moral &; ethical aspects; ETHICAL decision making; ETHICAL problems; ORGANIZATIONAL ethics; ETHICS
- Publication
Journal of Business Ethics, 1996, Vol 15, Issue 10, p1083
- ISSN
0167-4544
- Publication type
Article
- DOI
10.1007/BF00412049