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Title
BBC Training Video on Quality.
Abstract
The article discusses training video on quality. The British Broadcasting Corp. has produced a new video training package in conjunction with Mike Robson, author of the book, "The Journey to Excellence," for use in quality management courses. The package consists of two tapes, Mr. Robson's book and training notes. Examples are taken from notable company successes such as International Business Machines Corp. and Jaguar Cars Ltd.