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- Title
BULLYING OF NURSES AT THEIR WORKPLACE: A CROSS-SECTIONAL STUDY USING "NEGATIVE ACTS QUESTIONNAIRE-REVISED" (NAQ-R) QUESTIONNAIRE.
- Authors
Tihana, GAŠPERT; Mateo, GAŠPERT; Nada, PRLIČ
- Abstract
Theoretical background: In Croatia, bullying and violence against nurses are reported as unexpected and unwanted event, which is divided into verbal, physical, and material harm. As the event is not thoroughly elaborated, healthcare facilities are left with the possibility of defining their own way of managing unwanted events. Objective: The aim of this research was to examine the presence of bullying among nurses. Specific goals focused on the following issue: to examine whether there is some difference in the occurrence of bullying among nurses considering their age, gender, level of education, and workplace. Research sample and methods: Cross-sectional study. NAQ-R questionnaire was used. The scale consists of twenty-two items that measure exposure to bullying over the past six months. Results: The study included 275 respondents, where 110 (40 %) said that they had been bullied at work. Younger respondents were pressured and exposed to unmanageable workloads. Male nurses were repeatedly reminded of errors, and allegations were made against them. Respondents with fewer years of work experience have experienced insults and reminders of errors. The graduates of the Master of Nursing were asked to do work below their level of competence and were given assignments with unreasonable deadlines. Conclusion: There is observed an issue of bullying nurses at the Clinical Hospital Center Osijek. The difference has been noted regarding the nurses' age, gender, and level of education.
- Subjects
BULLYING in the workplace; NURSES; EMPLOYEES' workload; NURSING; QUESTIONNAIRES
- Publication
Zdravotnicke listy, 2023, Vol 11, Issue 1, p44
- ISSN
1339-3022
- Publication type
Article