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- Title
Prazer e sofrimento de trabalhadores de uma rede de resorts: contribuições da Psicodinâmica do Trabalho.
- Authors
D'Araujo Martins, Felipe Cardoso; Lescura, Carolina; Silva Sant'Anna, Eduardo
- Abstract
The aim of this study was to analyze the pleasure and suffering experiences of workers from a resort chain. We used a qualitative approach, having the psychodynamics of work as the theoretical framework to guide the discussions on the subjectivity of workers and work organization. We identified how the work organization affects pleasure and suffering experiences of this resort chain workers by conducting nine semi-structured interviews and analyzing their core meaning. The results suggest that the company displays an uninterrupted surveillance system, lack of autonomy, lack of privacy and work prescription contradictions, which elevates the turnover rates. Their work also enables them to have pleasure experiences, characterized by recognition, personal self-development, compliments from clients, and enjoyment of the resort facilities.
- Subjects
PSYCHODYNAMICS; WORK structure; SEMI-structured interviews; PLEASURE; COMPLIMENTS
- Publication
Gestão e Regionalidade, 2022, Vol 38, Issue 115, p225
- ISSN
1808-5792
- Publication type
Article
- DOI
10.13037/gr.vol38n115.7114