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- Title
Receiving spontaneous demand in Primary Care: nurses' learning needs.
- Authors
Silva Morelato, Caroline; Lopes Dorneles, Letícia; do Prado Martins, Vivian; dos Santos Nogueira de Goés, Fernanda; Lettiere Viana, Angelina; Firmino Brunello, Maria Eugenia; Andrade Aukar de Camargo, Rosangela
- Abstract
Objective: Identify nurse's learning needs to be related to the reception with risk classification of spontaneous demand in Primary Health Care. Method: Quality study including 15 nurses from Primary Health Care through participatory observation, application of semi-structured instrument, focus group, and of thematic content analysis. Results: 80% of nurses never used the risk classification protocol in Primary Health Care. Knowledge gaps involving clinical aspects of care; protocol management, and the nurse's role; and the historic, structural and cultural contradictions of the care model were confirmed. Final considerations: The recognition of learning needs for nurses that work in Primary Health Care implies in the construction or improvement of knowledge in order to develop, along with the health team, a risk classification of spontaneous demand, which requires a change in the education and continuity of their qualification for work and at work.
- Subjects
OCCUPATIONAL roles; NURSES' attitudes; PRIMARY health care; LEARNING; NURSING education; DESCRIPTIVE statistics; NURSES; INTELLECT; RESEARCH funding; NEEDS assessment; THEMATIC analysis; CONTENT analysis
- Publication
Revista Brasileira de Enfermagem, 2021, Vol 74, Issue 2, p1
- ISSN
0034-7167
- Publication type
Article
- DOI
10.1590/0034-7167-2020-0317